Privacy Policy Pelita888 —
Data Protection for Malaysia Members

Pelita888 ("we", "Platform") is committed to protecting the privacy and personal information of all members using our services at pelita888.onl. This Privacy Policy transparently explains how we collect, process, store and protect your data, as well as the rights you hold regarding that information.

By registering an account or using any pelita888 service, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully and to contact us should you have any questions.

Pelita888 collects various types of information to provide a secure, seamless, and personalized service. Below are the data categories we collect along with the purpose of each:

We only collect data that is genuinely required to provide our services. We do not collect sensitive information unrelated to platform operations, such as health information or political views.

Every piece of information you provide to pelita888 is used responsibly and solely for purposes related to delivering platform services. We do not use your data for unstated purposes without prior notice.

• Account Management: Registering, verifying, and keeping your account active and secure at all times.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions you make on the platform quickly and accurately.
• Identity Verification (KYC): Meeting legal compliance requirements by verifying member identities to prevent fraud and money laundering.
• Customer Support: Providing effective assistance whenever you contact the pelita888 support team via live chat or email.
• Platform Security: Detecting and preventing suspicious activity, fraud attempts, or unauthorized access to your account.
• Responsible Gaming: Monitoring your gaming patterns to identify potential risk indicators and provide the necessary support under our responsible gaming program.
• Service Improvements: Analyzing aggregate usage data (not individual-level) to improve the overall platform experience, including more relevant game recommendations.
• Marketing Communications: Sending you information about promotions, bonuses, and new offers — only if you have consented to receive them during registration or afterwards.

You may opt out of marketing communications at any time by contacting our support team or following the unsubscribe instructions in any promotional email.

Pelita888 does not sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. However, there are limited situations where we may share your data with certain parties, namely:

• Payment Service Providers: Financial institutions and e-wallet operators required to process your transactions. They are bound by strict confidentiality agreements and may only use your data for transaction purposes.
• Game Providers: Game software companies that provide content for the pelita888 platform. Data shared is limited strictly to information required for game operations.
• Law Enforcement Authorities: Where required by law, court order or direction from a lawful authority, we will disclose the necessary information.
• Identity Verification Services: Third-party KYC service providers that assist us in verifying member identities and preventing fraud.
• Technical Intermediaries: Cloud and technical infrastructure providers that operate pelita888's servers and systems, all bound by strict data protection agreements.

Pelita888 continually invests in the latest security infrastructure to ensure your personal data remains protected at all times. Our security approach is multi-layered, meaning we do not rely on a single method alone.

• Data in Transit Encryption: All communications between your browser and our servers are secured with TLS/SSL 256-bit protocol, ensuring no third party can intercept or read the data transmitted.
• Stored Data Encryption: Sensitive information such as passwords is stored in hashed form using the latest cryptographic algorithms. Your password is never stored in plain text by anyone at pelita888.
• Internal Access Control: Only staff who require access to specific data to carry out their duties are permitted to do so. All access is logged and continuously monitored.
• Two-Factor Authentication (2FA): We provide and encourage the use of two-factor authentication for all member accounts as an additional layer of security.
• 24/7 Monitoring: Our threat detection system operates around the clock to identify and neutralize any unauthorized access attempts or cyberattacks.
• Regular Penetration Testing: Pelita888 conducts regular security assessments and penetration testing by independent security experts to identify and address any system vulnerabilities.

While we take all reasonable steps to protect your data, no system in the world can guarantee 100% absolute security. In the event of any security incident affecting your data, we will notify you promptly and take the appropriate remedial action.

Pelita888 only retains your personal information for as long as necessary for the purposes stated in this policy or as required by applicable law.

• Active Account Data: Retained for the duration your account is active and for the required period after account closure to meet legal compliance obligations.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date in accordance with applicable legal and accounting requirements.
• KYC Verification Data: Retained for at least 5 years after the business relationship ends, as required by anti-money laundering regulations.
• Support Communication Logs: Retained for 2 years for reference and resolution of any disputes that may arise.
• Technical Data & Access Logs: Retained for 12 months for security and fraud detection purposes.

Once the retention period expires, data will be securely deleted or anonymized so that it can no longer be linked to you as an individual.

As a pelita888 member, you have certain rights regarding your personal information. We fully respect and facilitate the exercise of these rights.

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right to Rectification: If any information we hold is inaccurate or out of date, you may request that we correct it promptly.
• Right to Erasure: In certain situations, you may request that we delete your personal information. This request is subject to our legal obligations to retain certain records.
• Right to Object to Processing: You may object to the processing of your data for direct marketing purposes at any time, with no penalty.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict how we use your data while a dispute is being resolved.
• Right to Data Portability: You may request that we provide your data in a structured, machine-readable format for transfer to another service provider.

Pelita888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform operations, including login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information about how you use our platform, such as frequently visited pages and time spent. This data is used to improve the user experience.
• Functional Cookies: Saving your preferences such as language, display settings, and personal preferences so you do not need to reconfigure them each time.
• Analytics Cookies: Helping us understand aggregate platform usage patterns to improve design and content.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and your experience on the pelita888 platform.

Pelita888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any material changes will be communicated to members through:

• A clear notice on the pelita888 platform's home page.
• Notification via your registered email at least 14 days before the changes take effect.
• Update the "Last Updated" date shown at the top of this document.

Continued use of the pelita888 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.